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Pricing

Customer Service 

  • Handling Inquiries:
    • Individuals: $1 per interaction Session.
    • Startups: $75 – $155 per month (up to 1,000 interactions).
    • Businesses: $310 – $615/month (up to 5,000 interactions).
  • White-Label Support:
    • Startups: $115 – $230 per month.
    • Businesses: $460 – $925 per month.
  • Multilingual Support:
    • Startups: $155 – $310 per month.
    • Businesses: $615 – $1,230 per month.

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Software Installation & Configuration

  • Basic Installation (e.g., MS Office, Antivirus):
    • Individuals: $5 – $10 per install.
    • Startups: $15 – $40 per project.
    • Businesses: $75 – $155 per project.
  • Advanced/Custom Installation (e.g., ERP, CRM):
    • Individuals: $15 – $25 per install.
    • Startups: $40 – $80 per project
    • Businesses: KES $155 – $310 per project
black flat screen computer monitors

Remote Tech Support

  • Basic Troubleshooting:
    • Individuals: $10 – $15 per session
    • Startups: $60 – $115 per month (up to 10 hours)
    • Businesses: $155 – $310 per month (up to 30 hours)
  • Advanced Troubleshooting:
    • Individuals: $25 – $40 per session
    • Startups: $115 – $230 per month (up to 20 hours)
    • Businesses: $385 – $770 per month (up to 50 hours)
A MacBook with lines of code on its screen on a busy desk

Software Updates & Upgrades

  • Basic Updates (e.g., OS updates, driver updates):
    • Individuals: $5 – $10 per device
    • Startups: $15 – $40 per project
    • Businesses: $75 – $155 per project
  • Advanced Upgrades (e.g., OS migration, major software upgrades):
    • Individuals: $15 – $30 per device.
    • Startups: $60 – $115 per project.
    • Businesses: $195 – $385 per project.
monitor showing Java programming

Custom IT Solutions

  • Standard Configuration (e.g., email setup, cloud services):
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310 per project
  • Advanced Configuration (e.g., custom ERP/CRM setup, API integrations):
    • Startups: $80 – $155 per project
    • Businesses: $310 – $615 per project
a golden padlock sitting on top of a keyboard

Cybersecurity Solutions

  • Basic Setup (e.g., antivirus, firewall):
    • Individuals: $10 – $15 per device
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310 per project
  • Advanced Security Audits:
    • Startups: $80 – $155 per audit
    • Businesses: $310 – $615 per audit


The logo for google is shown on a wall

Cloud Services

  • Basic Setup (e.g., cloud migration, storage setup):
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310 per project
  • Advanced Cloud Management:
    • Startups: $80 – $155 per month
    • Businesses: $310 – $615 per month
photo of optical disc drive

Data Backup & Recovery

  • Basic Backup Setup:
    • Individuals: $10 – $15 per device
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310 per project
  • Data Recovery:
    • Individuals: $15 – $40 per recovery
    • Startups: $80 – $155 per recovery
    • Businesses: $310 – $615 per recovery.
two people sitting during day

IT Consulting

  • Hourly Rate:
    • Individuals: $5 – $10 per hour.
    • Startups: $15 – $25 per hour.
    • Businesses: $40 – $80 per hour.

black laptop computer

Virtual Assistant Services

  • Hourly Rate:
    • Individuals: $5 – $10 per hour.
    • Startups: $15 – $25 per hour
    • Businesses: $40 – $80 per hour
black and silver laptop computer on brown wooden table

Training & Onboarding

  • Hourly Rate:
    • Individuals: $5 – $10 per hour
    • Startups: $15 – $25 per hour
    • Businesses: $40 – $80 per hour

Webinar & Workshop Hosting

  • Per Event:
    • Startups: $80 – $155 per event
    • Businesses: $310 – $615 per event
macbook pro on brown wooden table

Hardware Support

  • Per Device:
    • Individuals: $10 – $15 per device
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310 per project
a laptop computer sitting on top of a wooden desk

API Integration

  • Per Project:
    • Startups: $80 – $155 per project
    • Businesses: $310 – $615 per project
space gray iPhone X

Mobile App Support

  • Per App:
    • Individuals: $10 – $15 per app
    • Startups: $40 – $80 per project
    • Businesses: $155 – $310  per project
woman sitting on black office rolling chair in front of computer monitor

Virtual IT Department

  • Monthly Rate:
    • Startups: $155 – $310 per month
    • Businesses: $615 – $1,230 per month